Privacy Policy
This Privacy Policy explains how Joulepoint collects, uses, shares and protects information when you use our websites, apps, chargers and services.
Information we collect
We collect information you provide (such as contact and account details), information from charging sessions and devices, and technical data such as logs and analytics.
Charging and energy data is processed to operate, secure and improve our services.
How we use information
To provide and operate charging and software services, process payments, provide support, ensure security and meet legal obligations.
We do not sell personal information.
Sharing
We share information with service providers, roaming and payment partners and operators as needed to deliver the service, and where required by law.
Security & retention
We apply technical and organizational safeguards including encryption in transit, access controls and audit logging, and retain data only as long as necessary.
Your rights
Depending on your location, you may request access, correction or deletion of your personal data. Contact privacy@joulepoint.com.
This document is provided as a template overview and should be reviewed by legal counsel before publication. Questions? Email hello@joulepoint.com.