Monitoring & Diagnostics
Know what's happening before users complain.
Detect charger issues, monitor performance, diagnose faults, review logs, trigger service workflows and improve uptime without unnecessary site visits.
Fault trackingRemote logsService ticketsMulti-site
Fault Center
Healthy
236
Warnings
4
Offline
2
Last 12 hours
DC-120 · DepotComm fault
AC-22 · MallResolved
Diagnostics
Resolve more remotely. Visit less.
Charger health
Status across every connector and site.
Fault & alarm tracking
Catch issues before drivers do.
Remote logs
Review logs and configuration remotely.
Firmware status
Track and push firmware safely.
Service tickets
Trigger and prioritize service workflows.
Issue trends
Spot recurring faults across the network.
FAQ
Questions, answered.
Yes — health, faults, logs and configuration are available remotely.
Yes, with prioritization and field-service workflows.
Yes, across a distributed multi-site network.